MANUAL WORK,
ELIMINATED.
We build AI agents, workflow automation, and system integrations that let small teams do the work of much bigger ones. The unsexy stuff — invoices, lead routing, onboarding, reporting — gone.
Professional duct-tapers of broken processes.
A short list of patterns we ship over and over again. Yours probably looks something like one of these.
A small shop was copying Stripe charges and bank deposits into QuickBooks by hand every night. Now it runs itself and the owner gets a one-page summary by 7am.
Contact-form fills sat in an inbox until someone got to them. Now they're sorted, researched, and replied to before the customer leaves your site.
"Do you ship to Canada?" "Where's my order?" "What are your hours?" An agent reads the email, looks up the answer, and replies — only flags the tricky ones for you.
An agency was burning 4 hours pulling numbers from five tools every Friday. Now every Friday at 4pm a branded PDF lands in each client's inbox while they're at happy hour.
Most projects mix two or three of these. We're not a checklist of services — we're the team you call when something manual needs to be permanently fixed.
A small team, working in your stack, with real things shipping every two weeks.
We sit with your team for a week. Map the manual work. Find what's expensive, what's slow, and what's quietly costing you customers. You get a written plan — even if you don't hire us.
We ship in two-week increments. You see real automations running in your stack inside the first cycle, not a slide deck. Most engagements are live in 4–8 weeks.
Automations break — APIs change, edge cases appear, business rules evolve. We stay on retainer to keep things running, instrument what matters, and ship improvements as you grow.
A snapshot of what we've been shipping lately. More case studies — and automation deep-dives — on the way.
Andrea is known as the Queen of Mardi Gras Posters — 40 years of iconic art. But her website was 20 years old and barely worked on phones. We built her a beautiful online store where customers can browse all her posters, pay easily, and have them shipped right to their door. The new site looks as good as her art does.
A neighborhood dental practice was losing new patients to slow follow-up. We wired Gmail, their booking tool, and a Claude-powered qualification agent through n8n — every inbound inquiry gets read, ranked, and replied to with the right next step in under 90 seconds.
I started MSW Digital because every business I worked with had the same problem: smart people doing dumb work. Spreadsheets that should be jobs. Inboxes that should be agents. Tools that should talk to each other but don't.
I use modern AI, automation tools, and code where each fits best — and I build websites and apps when those need fixing too. Small team, fast turnarounds, no agency overhead.
Tactical posts on automation patterns, AI tools, and the unsexy work that makes businesses run.
That 10,000-step goal isn't just a number — it's backed by decades of research showing how daily walking improves heart health, mental clarity, and longevity.
Apple's activity rings are brilliantly simple. But the built-in Fitness app barely scratches the surface of what your ring data can tell you.
Most fitness apps upload your health data to remote servers. Here's why that matters — and how to track your fitness without sacrificing your privacy.
Tell us about it. We'll tell you — for free — whether automation is the right answer, and if so, roughly what it would take to fix.
Online store
Mobile-friendly
Integrated checkout
Gmail
n8n
AI agent